Here you can check our delivery rates and estimated times. We kindly ask our customers to double check all your shipping details before placing your order as we do not take responsibility for items which do not reach the recipient due to incorrect details.

UK MAINLAND DELIVERIES 

All UK orders are dispatched via Royal Mail, see conditions and services based on order value below:

Standard UK Delivery (3-4 working days)

  • Orders up to £15 = £3,95
  • Orders over £15 = FREE :-)

Royal Mail 1st Class Delivery (1-2 working days) not trackable

  • All order values = £5,95
    EUROPEAN DELIVERIES

    Tracked Service (4-7 working days)
    • Orders up to £70 = £9,90
    • Orders over £70 = £12,90

    AUSTRALIA & NEW ZEALAND DELIVERIES:

    Tracked Service (5-10 working days)

      • Orders up to £30 = £13,90
      • Orders over £30 = £17,90

      CANADA, USA, JAPAN & REST OF THE WORLD:

      Tracked Service (5-10 working days)

      • Orders up to £30 = £12,90
      • Orders over £30 = £16,90

      Import Duty and VAT For Deliveries Outside of the EU: please notice that you may have an import duty and/or taxes to pay once your parcel reaches your country. We cannot predict how much it will cost so if you want further information please contact your local customs office. Please note that it is the customers responsability to pay any applicable customs charges. 

      Please check below which countries we ship to within Europe:

      -Andorra
      -Austria
      -Belarus
      -Belgium
      -Bulgaria
      -Croatia
      -Cyprus
      -Czech Republic
      -Denmark
      -Estonia
      -Finland
      -France
      -Germany
      -Gibraltar
      -Greece
      -Hungary
      -Iceland
      -Ireland
      -Italy
      -Latvia
      -Liechtenstein
      -Lithuania
      -Luxembourg
      -Malta
      -Moldova
      -Monaco
      -Netherlands
      -Poland
      -Portugal
      -Romania
      -San Marino
      -Serbia
      -Slovakia
      -Slovenia
      -Spain
      -Sweden
      -Switzerland
      -Turkey

      Destinations we ship to outside Europe:

      -Arab Emirates
      -Argentina
      -Australia
      -Brazil
      -Cambodia
      -Canada
      -Ecuador
      -Hong Kong
      -India
      -Indonesia
      -Israel
      -Japan
      -Malaysia
      -New Zealand
      -Singapore
      -South Korea
      -Thailand
      -USA

      If you have any questions about our delivery process please write to us at hello@ninou.co.uk and we will try to help you.